Novel Coronavirus (COVID-19) Announcement

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2018-12-01

Novel Coronavirus (COVID-19) Announcement

Important Reminder
Epidemic prevention measures in response to new pneumonia, the hotel have the rights to refuses to serve customers with conditions below:
1. Guests with conditions of "Prohibition to entrance", "Home isolation".
2. We have temporarily suspended receiving and accommodating all guests from the countries were subject to a Level 3:Warning travel notice.
3. The hotel also reserves the right to decline registering any guest whose name on identification differs from that on the reservation.
4. Refusal to cooperate with the hotel's measurement of body temperature or refuse to inform the history of travel activities or have any sign of cough and fever, hyperventilation syndrome and other symptoms. Refusal of wearing a medical mask or seek medical treatment.
We seek your understanding and cooperation.

Comfort and safety
The wellbeing of our guests and staffs is of paramount importance.
AJ HOTEL has carried out precautions as follow:
✔ All hotel staffs are required to check temperature and thoroughly proactive in personal health management.
✔ All frontline staffs are equipped with masks.
✔ Alcohol disinfectants are available at the main public areas.
✔ All personnel entering the hotel will have their temperature measured and disinfect hands.
✔ Hotel cleaning staffs regularly disinfect the entire areas to maintain a clean environment.
✔ Hotel cleaning staffs put emphasis on hotel room cleaning and disinfection.

Business Announcement
In situations of extreme uncertainty with the COVID-19 pandemic, several adjustments are made to reinforce the precautions taken within our property to ensure the health and safety of you and your loved ones. (starting today untill-4/30 depends on the situation)

1. Magic shows
Regrettably our weekly Saturday even magic shows have been canceled until further notice, meanwhile we strive to compensate our guests by providing limited gifts, please contact our front desk for more information 03-620-9777.

2. SPA
Spa, sauna, steam room are temporarily closed and will not take any reservations.

3. Breakfast "Sets" served upon order
Submarine cafe breakfast will be provided in meal combos with options of Chinese style, Western style and Japanese style, along with tableside service presenting complementary coffee, tea and juice starting from 2020/4/13.
※ AJ Hotel reserves the right to make flexible adjustments accordingly.
※ Breakfast serving time: 06:30-10:00

Thank you for your consideration for any inconvenience caused by the service adjustments.
If you have any special requests, please advice us in advance.


Thank you for your understanding and cooperation. We sincerely apologize for any inconvenience it may have caused.